Return Policy – 30 Days

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition in which you received it: unused, with tags, and in its original packaging. You will also need your receipt or proof of purchase.

To start a return, contact us at contact@zarye.com

If your return is approved, we will send you a prepaid shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

If you have any questions regarding returns, please contact us at contact@zarye.com

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Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

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Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods (food, flowers, or plants)

• Custom or personalized products (special orders, made-to-order items)

• Personal care items (beauty or hygiene products)

• Hazardous materials, flammable liquids, or gases

If you’re unsure whether your item qualifies, feel free to contact us for clarification.

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Exchanges

The fastest way to receive the item you want is to return the item you have. Once your return is accepted, you can place a new order for the desired item.

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Refunds

We will notify you once we’ve received and inspected your return and inform you whether the refund has been approved. If approved, you’ll be automatically refunded to your original payment method within up to 10 business days.

Please remember that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at contact@zarye.com